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City of Grand Junction Privacy Policy


Our Website Privacy and Security Policy

The City of Grand Junction takes your privacy seriously.  We are committed to protecting your individual privacy and securing the personal information made available to us when you visit www.gjcity.org. This applies to other sites we maintain, such as profiles on social networks, blogs and other official City of Grand Junction sites.

Purpose

This policy outlines the types of information available to the City of Grand Junction when you visit www.gjcity.org or other official city pages on other sites, how we may use that information, whether we disclose it to anyone, and the choices you have available to control and correct the information we collect.

Information collected and stored when you visit www.gjcity.org

1.1 General information collected
When a computer is used to access information on www.gjcity.org, the following general information is automatically received and stored by our web servers:

  • Your computer’s Internet protocol (IP) address, which establishes your computer location on the internet and allows your computer to receive content and information from other computers, such as computers hosting www.gjcity.org;
  • The date, time, and duration of a website visit;
  • If a computer accesses a page on www.gjcity.org through a link from an external page not hosted on our site, the URL of that referring page;
  • Your basic computer information, such as the type and version of web browser, operating system, screen resolution, and connection speed;
  • The specific pages accessed during a visit on www.gjcity.org and the amount of data (measured in number of bytes) transmitted during the visit.

1.1.1 City of Grand Junction website measurement statistics and analytics
The City of Grand Junction uses web measurement tools to analyze data that is automatically collected during your visits to www.gjcity.org. We analyze this information to optimize our visitors’ experience on www.gjcity.org and to understand how the public is using our website. This is currently done through a third-party analytics provider, Google Analytics.  Google Analytics collects this data by using session cookies and persistent cookies.

  • Session cookies are used to facilitate efficient navigation through the site and for generating aggregated statistics about how the website is used.  A session cookie is erased from your computer during the operation of your browser or when your browser is closed.
  • Persistent cookies are used to recognize a computer that has previously visited www.gjcity.org, which can improve a visitor’s experience by maintaining settings, preferences and storing data so pages load faster.  When a visitor views a page, our third-party analytics provider, Google Analytics, uses persistent cookies to measure website metrics such as popular pages and how often people visit the website. These cookies do not collect personally identifiable information.  Website statistics or demographics of site visitors are disclosed to third-parties or the public only in aggregated form.  Persistent cookies remain on your computer unless you manually delete them or configure your browser to automatically delete them.


Our third-party analytics provider, Google Analytics, does not receive any personally identifiable information to track the browsing of our site visitors. We do view aggregated analyses prepared by Google Analytics, but these analyses do not include any personally identifiable information.  Please review Google Analytics’ privacy policy for additional information about what is collected.

1.2 Third-party website measurement
Certain pages on www.gjcity.org may include web content from third-parties, such as embedded video, social media feeds, and other externally hosted services. You should consult the privacy policies of these third parties for further information.

1.2.1 How you can control website measurement and customization technologies
Visitors can control aspects of website measurement and data collection technologies by choosing to disable “cookies.”

You can choose not to accept cookies from any website, including www.gjcity.org, by changing the settings of your browser. You can also delete cookies stored in your browser at any time.  Visitors who choose to disable these settings will still have access to the information posted on www.gjcity.org.

At any time, while interacting with our site(s) you may decline participation in any activity that asks for information (e.g. surveys, web-based apps, or email notifications). Your choice not to participate will not affect your ability to use other features on www.gjcity.org.

1.2.2 Personal information voluntarily provided about yourself (e.g. via online web forms, etc.)Personal information submitted voluntarily to us through online web forms, email subscriptions and messages, or through interactive web-based applications will be used to respond to your message or to help us fulfill your requests.  The information you submit will remain private to the extent permitted by law; however, as a governmental agency, we are subject to disclosure laws and regulations, such as the Colorado Open Records Act. Any information that we receive through the use of our site is subject to the same provisions as information provided on paper. We do not sell, rent, exchange, or otherwise disclose information we collect to organizations or persons outside the City of Grand Junction.

This information is not reported or used in any manner that would reveal personally identifiable information and will not be released to any outside parties unless we are legally required to do so for law enforcement investigations or other legal proceedings.

In some instances, we may host content on a third-party website such as Facebook or Twitter. Your activity on those third-party sites is governed by the security and privacy policies of the third-party sites.  If you proceed to use the third-party’s services, we strongly encourage you to review that third-party’s privacy policy.

1.2.3 User accounts
Some of our online services require you to register or create an account. If you register or create an account, we ask you for some personal information to create an account (typically your name, email address and a password), and we will use that information to provide you service.

1.2.4 Electronic commerce
For certain services, such as online payments, we may request credit card or other payment information which may be stored temporarily in encrypted form on secure servers.  Commerce transactions are performed under tightly controlled conditions with appropriate layers of security safeguards, technological safeguards, and other safeguards in place to protect financial and other sensitive data. City e-commerce systems supported by and available on the City's website ensure financial data remains secure and is limited to individuals and institutions involved in the transaction. Wherever possible, financial information is not collected by the City. Rather, designated banks and financial partners route the data, transfer the funds and confirm payment to both you and the City.

1.2.5 Location Data
For certain services or applications, the City of Grand Junction or third parties we contract with may collect and process data about your location.  Various technologies may be used to determine location.  Your location can be determined with varying degrees of accuracy by IP address, Global Positioning Systems (GPS), sensor data from your device, and information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices.

The City of Grand Junction, or third parties we do business with, may collect information about your location to deliver services such as geo-location push notifications, location maps, and proximity to locations.  The types of data collected depend in part on your device and account settings.  For example, you can turn your Android device’s location on or off using the device’s account settings.  You can also turn on Location History if you want to save and manage your location information in your account.

The City of Grand Junction does not share location data.  The City of Grand Junction may, however, engage with third parties who collect location data to deliver services.  For example, we may contract with third parties to develop mobile device applications that provide geo-location push notifications and location maps.  The data collected and managed by the application is governed by the privacy and security policies of the third party.  We strongly encourage you to review the privacy policy of any application or “app” that you download and install on your devices, including mobile devices.

Links to external websites

The City of Grand Junction may link to third-party websites created and maintained by other public and/or private organizations. We provide these links as a convenience to our users at our discretion.  When you follow a link to a third-party website, you are leaving www.gjcity.org and are no longer subject to our privacy and security policies.  Rather, you are then subject to the privacy and security policies of the third-party website.  When you access a third-party website from the City’s website, we will provide notice. The City of Grand Junction does not endorse any third-party sites, the views they express, or guarantee the accuracy, relevance, timeliness, or completeness of information contained in third-party websites.  If you proceed to use the third-party’s services, we strongly encourage you to review that third-party’s privacy policy.  The City of Grand Junction reserves the right to refuse to post any third-party website links and/or delete third-party website links at any time without notice. In the event of problems with, or concerns about the format, accuracy, timeliness or completeness of a linked third-party website, please contact the owner/sponsor of the linked third-party website. The City does not control nor is it responsible for any third-party websites, pages or content.

Visiting our pages on third-party websites

The City of Grand Junction maintains official content on several third-party websites to engage with the community and communicate with users through multiple channels. All activities on third-party sites are governed by the security and privacy policies of the third-party.  If you proceed to use the third-party’s services, we strongly encourage you to review that third-party’s privacy policy

Security of www.gjcity.org

We take multiple security measures to protect our website including the information collected by our website or voluntarily submitted to www.gjcity.org.  We utilize industry standard security practices and controls to protect your information and the integrity of our website.  The City also progressively implements new security measures as they become available.  For example, we encrypt the transfer of personal information over the Internet via Secure Sockets Layer (SSL) and use firewalls and intrusion detection systems to safeguard your personal information.  These security measure also identify and/or block unauthorized attempts to upload, change information, or otherwise cause damage to the City’s website.  Our controls also include, but are not limited to, maintaining strict technical procedures to ensure the integrity of systems and data on www.gjcity.org. We routinely review our processes and systems to verify compliance with industry best practices and the highest level of security standards.

Intellectual Property

The content of City web pages is copyrighted and contains some third-party images and/or graphics that are used with permission. Users are notified, therefore, that one should presume the need to obtain permission from the copyright holder before reproducing or otherwise using images and/or graphics from this website. The City does not give permission for copyrighted images, graphics or materials to be downloaded or saved for any reason in violation of the copyright.

Health Information

Agencies requesting or providing personally identifiable health care information through the use of this website are required to certify that its health care data handling and security procedures are compliant with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). If such data and security services are provided to such agency by a third-party provider, the agency shall be responsible for such third-party's compliance with HIPAA and/or other applicable law.

Legal Notice

No communication to the City made through the website shall be deemed to constitute legal or official notice for any purpose. The information available on this site is not intended to and does not serve as legal, accounting or tax advice.

The materials and information on this site are provided as a public service to afford convenient access to general guidelines and information on matters of public interest. The materials and information on this site shall not be deemed as, or construed as, official copies of records for any purpose.

The materials and information on this site were generated, compiled, or assembled at public expense and are freely available for non-commercial, non-profit use, provided the user adheres to all applicable copyright, trademark and other proprietary notices and requirements. The materials and information on this site may not be "mirrored" on another server without the written permission of the City. Attempts to upload information or change information on this website are strictly prohibited unless specifically authorized in writing by the City.

Contact Information

The City of Grand Junction is comprised of a wide variety of departments and internal organizations.  For contact information, please visit the Contact Us page listed on our website, www.gjcity.org.