Call a Customer Service Representative at 970-244-1579 and request the water meter be temporarily shut off for repairs. Please do not attempt to turn a water meter off yourself, as the water meter is the City’s property and responsibility. If possible, please schedule repairs during normal business hours (Monday through Friday, 7 am to 3:30 pm). For an after-hours emergency water shut-off, dial 970-242-6707.
While you have your water shut off, it is recommended that an isolation valve be installed on your service line. This allows you to turn the water on and off, yourself, in case of repairs or an emergency.